Frequently asked questions

Every brand is verified against the Korean tax office's public business-registration database before it appears in the catalog — we cross-check name, registration number, and corporate address. Each founding-group brand is also indexed against Hwahae, Korea's largest cosmetics review platform (10M+ verified buyer reviews, ~17M monthly active users — think Sephora ratings combined with an INCIDecoder-style ingredient analyzer), so you see authentic Korean buyer ratings on every product. If a brand can't prove a real Korean entity behind it, it doesn't list.

The Trial Pack is the entry point for the founding LA group: $150–$250 per brand with free returns within 14 days. Three hero products from one brand, sized for roughly six to eight weeks of retail-shelf turnover at a 50-client-per-week spa (with optional facial-prep use of the toner during treatments). The brand absorbs return shipping — no restocking fee. After about sixty days of sell-through, your spa graduates into that brand's group-order tier (3–5 LA spas pooled into a single wholesale order that meets the brand's minimum). No catch — the Trial Pack exists because Korean indie brand minimums would otherwise gate small spas out entirely.

The founding 5 LA spas per brand close May 23, 2026. LA-metro only — Santa Monica, Beverly Hills, the Eastside, Pasadena and Glendale, the South Bay, plus Orange County (Newport, Costa Mesa, Garden Grove). Open to day spas (2–5 staff), solo estheticians with a retail program, beauty boutiques, and non-injectables-primary medspas. NYC opens in the next round (Q4 2026); LA medspas have their own backbar/clinical group opening Q3 2026.

Five to nine business days door-to-door from the brand's own Korean warehouse via DHL eCommerce or FedEx International Priority. You're the importer on the US side, which means you cover US import duties (cosmetics qualify for 0% under the Korea-US trade agreement, vs. 15% otherwise) and CA sales tax. Yumebana never touches the goods. We hand you the commercial invoice, packing list, and trade-agreement Certificate of Origin already filled out with your spa as the importer — the brand signs and submits.

Trial Pack is $150–$250 per brand. After sell-through, group-purchase orders typically run $300–$2,000 per spa per brand, depending on the brand's wholesale minimum. No contract, no monthly minimum, no annual commitment. Order when you have a customer line; pause when you don't.

Flag within seven days of delivery — photo evidence is enough. Stripe Connect escrow holds your payment until you confirm receipt, so you're never out money on a defective shipment. We mediate with the brand inside the escrow window and refund within three business days if the claim holds. No chargeback drama, no language barrier.

Trial Pack pricing is shown on every brand page without verification — that's the founding-group hook. Group-order wholesale tier (typically 30–45% off Korean retail) shows after business verification, which takes 24–48 hours after you upload your license. You can browse the entire catalog and read every brand's Korean buyer validation without verifying.

Stripe Connect escrow — the same Stripe checkout you already use, no new account to create. Funds sit in escrow until you confirm receipt (or seven days pass without dispute), then settle to the brand in Korean won via Wise at the mid-market rate. You see a single all-in USD number; the brand sees one wholesale invoice.

Yes — every founding-group brand is either already registered under MoCRA (the FDA's 2024 cosmetic regulation) before shipment, or has registration in progress through Yumebana's brokerage with a target listing date before the founding group ships. Each brand page shows the brand's exact status. We broker the registration: we match brands to vetted US-based Responsible Person services and manage the timeline, but the brand itself remains the legal applicant. Yumebana never signs as the Responsible Person.

The founding LA group is the retail-shelf lane — Korean indie consumer skincare your clients take home between visits. The brands are great for retail attach but not designed as treatment-room actives. If you want Korean clinical/professional skincare for backbar use (PDRN serums, exosome ampoules, professional enzyme peels, biostimulator-paired Korean lines), that's our LA medspa group opening Q3 2026. Different sourcing, different brand pipeline, same broker mechanics. Email steven@yumebana.com to be added to the medspa waitlist.

없습니다. 등록 무료, 카탈로그 페이지 무료, 메시지·견적 무료. 거래가 실제로 성사된 경우에만 8% 수수료를 받습니다. 처음 20개 브랜드는 1년간 5%로 적용됩니다.

바이어가 주문 시 Stripe Connect 에스크로에 입금합니다. 출고 후 바이어가 수령 확인하거나 7일이 무이의 경과하면, 자동으로 KRW로 환전(Wise 중간시장가)되어 귀사 한국 계좌에 송금됩니다. 송금 서류 작업은 저희가 처리합니다.

운영자가 한국어 native, 영어 fluent, 일본어 fluent, 중국어 독해 가능합니다. 미국 LA 메트로 스파 바이어와의 협상은 영어로 진행하며, 통역 마진이 발생하지 않습니다. KakaoTalk/이메일/WhatsApp 어떤 채널이든 가능합니다.

모든 LA 첫 코호트 바이어는 캘리포니아 seller's permit 또는 주 사업자등록증 + EIN을 업로드해야 하며, 발급기관에 대조 확인합니다. 익명 계정, 도매상, 스크래퍼는 차단됩니다. 첫 코호트는 수동 검증이며, 이후는 자동화됩니다.

네. 등록 시 MOQ(주문당 최소 수량 또는 금액)를 직접 설정하실 수 있습니다. 미국 LA 소형 스파 코호트는 Trial Pack ($150–$250) → Co-PO 그래듀에이션 ($300–$2,000) 구조로 진행됩니다. 코호트 1은 브랜드당 5개 스파를 한 PO로 풀링.

귀사가 한국 창고에서 평소 거래 택배사(DHL eCommerce / FedEx International Priority)로 직접 출고하시면 됩니다. 미국 측 수입자(Importer of Record)는 LA 스파 본인. Yumebana는 화물에 일절 손대지 않습니다. 단, 상업송장 + 포장명세서 + 한미 FTA 자가증명서를 LA 스파를 수입자로 사전 작성해서 PDF로 제공합니다 — 귀사는 사인 후 출고만 하시면 됩니다. UNI-PASS 자가신고 walkthrough는 온보딩 시 45분 Loom으로 안내합니다.