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Yumebana

Terms of Service

Last updated: May 2026

1. Acceptance

By accessing or using Yumebana (“the Service”) you agree to these Terms. The Service is operated by its founding team and is currently in pre-launch waitlist mode. Features described on the landing pages — including catalog access, escrow checkout, and fulfilment — are not yet generally available.

2. What the Service is

Yumebana is a B2B wholesale marketplace that connects Korean indie cosmetic brands (“Sellers”) with verified spa, aesthetician, and beauty boutique buyers in Southeast Asia (“Buyers”). Yumebana facilitates listings, messaging, escrow checkout, customs and freight coordination, and dispute mediation. Yumebana is not itself the Seller; the contract of sale is between Buyer and Seller.

3. Waitlists and early access

Joining a waitlist (buyer access or brand listing) is not a contract to purchase or to list. Yumebana makes no guarantee that the Service will be delivered on any particular schedule, at any particular price, or at all. Yumebana reserves the right to change pricing, features, or availability before general release. The published 5% fee for the first 20 brand listings is a stated intention, not a binding offer until a listing agreement is countersigned.

4. Verification

Buyers must upload a valid business registration document (Vietnam ĐKKD, Indonesia NIB, Thailand บริษัท, Philippines DTI, or equivalent) and pass a registry cross-check before catalog access is unlocked. Sellers must provide a Korean business registration number that resolves against the Korean tax-office (국세청) public registry. Yumebana may suspend or remove accounts that misrepresent their identity or registration.

5. Acceptable use

You agree not to:

  • Submit false information on waitlists, verification uploads, or listings
  • List counterfeit, mis-branded, expired, or otherwise non-genuine cosmetic products
  • Mis-declare cosmetic product contents, ingredients, or country of origin to customs
  • Attempt to bypass rate limits, escrow, or access controls
  • Scrape, reverse-engineer, or republish the Service or its catalog
  • Use the Service to violate applicable export, import, sanctions, or cosmetic-regulatory law in either Korea or the destination country

6. Escrow and payment

Buyer payments are held in Stripe Connect escrow at the time of order. Funds are released to the Seller after the Buyer marks the order as received in-platform, or after seven (7) days from delivery confirmation without dispute, whichever is sooner. Yumebana settles to the Seller in KRW via Wise at mid-market exchange rate. Yumebana is not a bank, payment institution, or fiduciary; Stripe is the payments processor.

7. Customs, VAT, and importer of record

For shipments to priority Southeast Asian markets, Yumebana or its appointed forwarder acts as the importer of record on the destination side. Customs duties, VAT, and last-mile delivery are included in the Buyer's all-in quote. The Seller is responsible for accurate product declarations (HS code, ingredients, manufacturer) and for any required Korean export documentation. The Buyer is responsible for cosmetic-product registration with their local regulator (Vietnam DAV, Indonesia BPOM, Thailand FDA, Philippines FDA, or equivalent) where required for resale.

8. Returns and dispute mediation

Buyers may flag damaged, expired, formula-incorrect, or otherwise defective items within seven (7) days of delivery. Yumebana mediates the dispute, allocates refund cost based on the cause (manufacturing, shipping, or buyer error) per a published policy, and refunds the Buyer's card within three (3) business days where Yumebana's mediation finds the Buyer's claim valid.

9. Fees

Buyer browsing and signup are free. Sellers list free; Yumebana charges 8% of the gross transaction value of closed deals (5% for the first 20 brand cohort during their first 12 months on the platform). Fees are deducted at settlement.

10. No legal, regulatory, or trade advice

Nothing produced or relayed by Yumebana — including catalog metadata, Hwahae review aggregates, ingredient summaries, customs documentation drafts, or dispute-mediation findings — constitutes legal, regulatory, financial, or trade advice. You are responsible for verifying every output and for engaging your own counsel where required.

11. Warranty disclaimer

The Service is provided “as is” and “as available” without warranty of any kind. Yumebana does not guarantee the availability of any specific brand, the accuracy of any third-party review data, or the fitness of any cosmetic product for a particular purpose.

12. Limitation of liability

To the maximum extent permitted by law, Yumebana's total liability to you for any claim arising out of or related to the Service will not exceed the greater of (a) the total commission Yumebana received from your transactions in the twelve (12) months before the claim arose, or (b) USD $100.

13. Changes

Yumebana may update these Terms. Material changes will be announced on this page with a new “Last updated” date and, where the change is materially adverse, by email to verified accounts.

14. Contact

Questions: steven@yumebana.com